> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kallabot.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Verification

> Some countries ask who you are before you can have a local number. Here's how to get verified once and reuse it.

Phone regulators in many countries want to know who's behind a number. Before you can buy a local number there, you send a **verification**: your business details, an address in the right place, and a document or two. Once it's approved, you can reuse it for more numbers in that country.

Kallabot tells you, before you buy, whether a number needs one and exactly what it asks for.

## Start a verification

You can start one from **Numbers → Add → Start a verification**, or right in the middle of buying a number that needs it.

**1. Pick the country and number type**

Requirements depend on both. A UK mobile number asks for different things than a UK local one.

**2. Tell us who you are**

Your business name and details, or your own if you're a sole trader.

**3. Add an address**

Many countries want an address in that country, or even in the number's area. Save it once; your address book is reused next time.

**4. Upload documents**

For example a trade licence, a utility bill or an ID. Kallabot says which ones count. Documents you've uploaded before are in your library.

**5. Check and send**

Kallabot checks your answers against the country's rules before you send, so you catch mistakes early. Then send it for review.

## After you send it

| Status | What it means |
| - | - |
| **Waiting** | The regulator's review is in progress. It can take from hours to a couple of weeks, depending on the country. |
| **Approved** | You're verified. Any number you saved to buy is bought automatically. |
| **Needs a fix** | Something was rejected. Kallabot shows you what, so you can correct it and send it again. |
| **Rules changed** | The country changed its rules. Update the verification to keep your numbers. |

Numbers you saved while waiting stay reserved for you where possible. If one gets taken in the meantime, you can swap it for another.

## Keeping it current

Some verifications need renewing, and you can replace one if your business details change. You'll see a prompt on the verification when either is needed.

> [!NOTE]
>
> Verification is reviewed by our phone number provider, Twilio, under the country's rules. Kallabot sends them only what the verification asks for.


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