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GET
/
call-details
/
{call_sid}
Get Detailed Call Analytics
curl --request GET \
  --url https://api.kallabot.com/call-details/{call_sid} \
  --header 'Authorization: Bearer <token>'
{
  "call_sid": "CA1234567890abcdef1234567890abcdef",
  "agent_id": "123e4567-e89b-12d3-a456-426614174000",
  "account_id": "456e7890-e12b-34d5-a678-426614174111",
  "from_number": "+14155551234",
  "to_number": "+14155555678",
  "duration": 120.5,
  "recording_url": "https://api.twilio.com/recordings/RE1234567890",
  "transcription": "Customer called about billing inquiry...",
  "status": "completed",
  "call_type": "outbound",
  "cost": 0.15,
  "created_at": "2024-01-15T10:30:00Z",
  "transferred": false,
  "transfer_info": null
}

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

​
call_sid
string
required

Twilio Call SID

Response

Detailed call analytics

​
call_sid
string
​
agent_id
string<uuid> | null
​
account_id
string<uuid>
​
from_number
string
​
to_number
string
​
duration
number
​
recording_url
string<uri> | null
​
transcription
string | null
​
status
string
​
call_type
string
​
cost
number
​
created_at
string<date-time>
​
transferred
boolean
​
transfer_info
object | null