Skip to main content
GET
Get a thread's customer history

Authorizations

Authorization
string
header
required

An API key from Settings → API keys, sent as Authorization: Bearer kb_live_…. A workspace key starts kb_; a personal key starts kbp_ and acts as its owner.

Headers

Kallabot-Version
enum<string>

The API version to answer as, a date (YYYY-MM-DD). Leave it out for the current version (2026-11-07). An unknown version is refused with 400 unsupported_api_version.

Available options:
2026-11-07
Example:

"2026-11-07"

Path Parameters

channel
string
required
thread_id
string
required

Response

Successful Response

calls
HistoryCall · object[]
required

Their calls, newest first.

chats
HistoryChat · object[]
required

Their chat threads, newest first.

phone
string | null

The phone looked up.

email
string | null

The email looked up.