Get inbox settings
Returns how hand-offs are assigned, whether unanswered threads pass to the next teammate, and alert and consent settings.
Scopes: inbox:read
Authorizations
An API key from Settings → API keys, sent as Authorization: Bearer kb_live_…. A workspace key starts kb_; a personal key starts kbp_ and acts as its owner.
Headers
The API version to answer as, a date (YYYY-MM-DD). Leave it out for the current version (2026-11-07). An unknown version is refused with 400 unsupported_api_version.
2026-11-07 "2026-11-07"
Response
Successful Response
turns, unassigned or last: how new threads are assigned.
Pass a thread on when its assignee doesn't answer.
After how many minutes.
Alert settings.
Consent settings.
ISO 8601.