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Your sign-in

You sign in with your email and a six-digit code we send you, or with a password if you’ve set one. Under Settings → Security you can:
  • See every device you’re signed in on, and sign one out.
  • Sign out everywhere at once, for example after losing a laptop.
  • Read your recent sign-in history.

Audit log

The Audit log records who did what in your workspace, and when: agents created and published, numbers bought and released, people invited, roles changed, API keys created and revoked, webhooks changed, and every time someone read a call transcript. Open Audit log in the app to see each entry with the person’s name and face.

Who can see conversations

Recordings, transcripts and chat messages are treated as private:
  • Each role only sees what it needs. See Roles.
  • Members see their own calls; managers see their branch.
  • Reading a transcript is itself recorded in the audit log.
  • Phone numbers show partly hidden (like +97150•••4567) unless a person is allowed to see call content.

Do not call

Add numbers to the Suppression list and no agent will ever call them. If someone tells your agent to stop calling, honour it by adding them here.

For developers

API keys are scoped, expire within a year, and can be revoked instantly. Webhooks are signed. See Authentication and Webhooks.