Skip to main content
Kallabot works for one person or a whole company. Invite your team, choose what each person can see and do, and group people into branches.

​
Invite people

1

Open People

Go to People and click Invite people.
2

Add their emails

Type or paste email addresses. You can paste a whole list at once.
3

Choose a role and branch

Pick what they can do, and which branch they belong to.
4

Send

Invites go out by email. They sign up with their name and email and a six-digit code.
Each person gets their own login, can have their own number, and uses the minutes you give them. See Minutes.

​
Roles

Recordings and transcripts are protected separately from the call list. The Billing, Developer and Viewer roles can see that calls happened, but never what was said.

​
Branches

If you have more than one location, set up Branches: for example Marina, Downtown and Business Bay. Each branch has its own name, address, time zone, opening hours and phone numbers.
  • New people land in your head office branch unless you choose another.
  • A manager sees and runs only their own branch.
  • Agents and numbers can belong to a branch. Outbound calls use a number from the agent’s branch.
  • Removing a branch keeps its numbers and agents in the workspace, and past calls keep the branch’s name.

​
Getting help on your account

Under Account access, a teammate can ask for help, and you can give someone (an Assistant, for example) access to help with your agents for a while. You choose whether that includes your calls, and you can end it any time.